Optio Delivers

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privacy policy

This Privacy Notice describes how Optio Delivers Inc. (“Optio Delivers,” “we,” “us,” or “our”) handles personal information that we collect through our digital properties that link to this Privacy Policy, including our website, https://www.optiodelivers.com/, text messaging, and consumer-facing mobile application (collectively, the “Service”), as well as through social media, our marketing activities, and other activities described in this Privacy Policy.
Optio Delivers is committed to protecting the privacy of our customers (“you” or “your”). This Privacy Policy describes how we collect, use, and disclose the personal information you provide to us. By using our website, services, and providing personal information to us, you accept and agree to the terms of this Privacy Policy.

1. INFORMATION WE COLLECT

We collect the following personal information from you:

  • Contact information such as name, address, phone number, and email address
  • Payment information, such as credit card or bank account numbers
  • Shipping information, including the recipient’s name and address
  • Demographic data, such as age, gender, and interests
  • Other data provided by you, such as feedback, reviews, recipient and 3rd party information
  • Device data, such as device type, model, and operating system
  • Location data, such as IP address, device location, and browsing location
  • Online activity data, such as browsing and search history

We also collect personal information through automated means, such as cookies and local storage technologies. We may use these technologies to collect information about your browsing and search history, as well as your device and internet connection. You can control the use of cookies and local storage technologies through your browser settings.

We use third-party analytics providers to help us understand how you use our website and services. These providers may collect and use information about your browsing and search history, as well as your device and internet connection. We do not share any personal information with these providers, except as necessary for them to perform their services.

2. USE OF YOUR PERSONAL INFORMATION

We use your personal information to:

  • Process and deliver your orders
  • Communicate with you regarding your orders
  • Provide customer support
  • Improve our website and services
  • Send you promotional materials and offers
  • Comply with legal and regulatory requirements

3. SHARING OF YOUR PERSONAL INFORMATION

We do not sell or rent your personal information to third parties for their marketing purposes. We may share your personal information with third parties to:

  • Fulfill your orders
  • Process your payments
  • Provide customer support
  • Comply with legal and regulatory requirements
  • Protect against fraud or other illegal activities

4. SECURITY MEASURES

We take appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, please note that no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

5. YOUR CHOICES

You have the following choices with respect to your personal information:

  • Access: You have the right to access the personal information we have collected about you.
  • Correction: You have the right to request correction of any inaccurate personal information we have collected about you.
  • Deletion: You have the right to request deletion of your personal information.
  • Opt-Out: You have the right to opt-out of receiving promotional emails from us by clicking the “unsubscribe” link at the bottom of such emails.
  • Cookies: You have the right to control the use of cookies and local storage technologies through your browser settings.

6. USE BY CHILDREN

The services offered and provided by Optio Delivers Inc. are not intended for use by anyone under the age of 18 and we do not knowingly collect personal information from children under 18. If you are a parent or guardian of a child from whom you believe we have collected personal information, please contact us. If we learn that we have collected personal information through the Service from a child without the consent of the child’s parent or guardian as required by law, we will comply with applicable legal requirements to delete the information.

7. INTERNATIONAL DATA TRANSFER

We are headquartered in the United States and may use service providers that operate in other countries. Your personal information may be transferred to the United States or other locations where privacy laws may not be as protective as those in your state, province, or country.

8. CALIFORNIA PRIVACY RIGHTS NOTICE

Under California’s Shine the Light law (California Civil Code Section 1798.83), California residents may ask companies with whom they have formed a business relationship primarily for personal, family or household purposes to provide the names of third parties to which they have disclosed certain personal information (as defined under the Shine the Light law) during the preceding calendar year for their own direct marketing purposes and the categories of personal information disclosed. You may send us requests for this information to info@optiodelivers.com. In your request, you must include the statement “Shine the Light Request,” and provide your first and last name and mailing address and certify that you are a California resident. We reserve the right to require additional information to confirm your identity and California residency. Please note that we will not accept requests via telephone, mail, or facsimile, and we are not responsible for notices that are not labeled or sent properly, or that do not have complete information.

9. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we may notify you by updating the date of this Privacy Policy and posting it on the Service or other appropriate means. Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your use of the Service after the effective date of any modified Privacy Policy indicates your acceptance of the modified Privacy Policy.